Frequently Asked Questions

Euromerican bespoke suits are tailored to your exact needs – your body shape, measurements, style requests, and what you will use the suit for. Our exclusive fabrics are durable, and of the highest quality. Because of this, we guarantee the suit we tailor will be one you will be proud to wear.

Ordinary retail suits come in standard sizes, so their measurements, style, colour, and fabric will never fit your needs perfectly.

Around 30 minutes. Our master tailors give special attention to each customer, taking each measurement with great precision.

After 30 minutes of measuring time, it will take 30-40 minutes for you and our tailors to select your preferred fabric and style of suit. Therefore in total, each session takes around an hour.

Absolutely. We will keep every detailed measurement on file as we are confident that you will reorder with us. Just let us know if there are any subsequent changes and we would then consider the need for re-measuring.

We humbly request you bring, or wear your current best fitting suit, to serve as reference. This would be of great help to us crafting your new piece.

All our pieces are hand tailored in Hong Kong, under our careful supervision.

Of course! Our tailors are able to produce

  • Men's Suits
  • Ladies' Suits
  • Mens' and Ladies' Trousers and Shirts
  • Blazers
  • Tuxedos
  • Overcoats
  • Dresses
  • Blouses

Because each bespoke item is individually made to suit you and you only. Each item is tailored according to your exact measurements. It is hand crafted to fit you perfectly.

At the first appointment you will discuss your exact needs and lifestyle requirements with our master tailor.

Following this discussion, you may choose from our 6,000 fabrics and choose the one that suits your needs best.

Our master tailor will then measure you and take digital records and note any details on posture shape and size.

It will take 3-4 weeks.

It takes 1 week for us to cut your paper pattern and fabric and then 1 week to hand tailor your garment.  After our thorough quality control check, we will ship your garment to you.

Certainly.  If you are available in Hong Kong, we would definitely offer you a fitting appointment.

Our master tailor will be happy to give you a trial of the raw fabric you chose before beginning to stitch your garment.

There are 3 main considerations:

  • Use wooden hangers, to best preserve the shape of your Euromerican garment.
  • Steam ironing is the best way to press your garment – at Euromerican we use high quality fabrics which will be ruined by the heat of a regular iron due to its delicate nature.
  • Euromerican garments should not be dry cleaned more than 2 times a year. Dry cleaning chemicals are too harsh for any more than this frequency.
     

We offer over 6,000 fabrics from the best mill in Italy and England. We also offer the following branded cloths:

  • Dormeuil
  • Ermenegildo Zegna
  • Loro Piana
  • Reda.

We accept all major credit cards: Visa, Mastercard and American Express.

Most certainly.  Bring the suit to the first appointment, and we will discuss the modifications which may be required.

Once your order is confirmed and the fabric is cut, you would not be able to cancel the order and any payments made would be non-refundable.  This is because the fabric cut would not be reusable as it is cut to your specific measurements.

We are also not able to offer returns, as each garment is tailored to its client's specific posture, size, and measurements.

As our suits are hand-tailored, there may need to be small alterations to perfect your garment after the initial cut.

In this case we are able to make any necessary alterations so that you are completely satisfied. We request you to take digital photos of the specific issue(s) and email us so we can discuss the alteration procedure.

If you are not based in Hong Kong, our salesmen regularly visit your city and can always set up an appointment to discuss the procedure.

In certain cases we are able to replace the garment.